Well something must have caused you to install a virus program. I"m guessing you already have a virus. Many virus's can disable virus software. You should try an online scan like Microsoft's http://www.microsoft.com/protect/products/computer/safetyscanner.mspx
If it finds a virus you can download repairs for just that virus from places like www.symantec.com Once you get the virus out your software may work. Personally I can't image why you would pay for the program you bought. Good things on the internet don't cost money. Go download and install Spybot S&D. It's great for spyware and malware because it puts a list of the bad places in your restricted site zones so there's no way you get spybots and malware from them. Then go download and install anti-virus software from http://www.avg.com
Answers & Comments
Well something must have caused you to install a virus program. I"m guessing you already have a virus. Many virus's can disable virus software. You should try an online scan like Microsoft's http://www.microsoft.com/protect/products/computer/safetyscanner.mspx
If it finds a virus you can download repairs for just that virus from places like www.symantec.com Once you get the virus out your software may work.
Personally I can't image why you would pay for the program you bought. Good things on the internet don't cost money. Go download and install Spybot S&D. It's great for spyware and malware because it puts a list of the bad places in your restricted site zones so there's no way you get spybots and malware from them. Then go download and install anti-virus software from http://www.avg.com