Hi.


Check if the water is flowing inside machine or not.


If the tub is not filling, test the water level device (usually a float switch located on a side inside the tub).

Ensure that the switch is not stuck, and test the switch using a multimeter to ensure it is closing and opening. Disconnect power before testing the switch.


If water level is OK, then test the water valve.

The inlet valve is tested reading impedance on valve solenoid contacts. Disconnect power and remove the valve first.

If the valve solenoid is showing no continuity, then the valve must be replaced.

A dual valve sometimes can also be tested swapping hot and cold inlet contacts.


All test and repairing must be done by a professional.


To get a quote on repair, check warranty status or get parts, call Zanussi at the number listed on the owners manual.