Hi vayvego,

I'm Harvey the Master Plumber.

You want to know why: Salt residue remains on the dishes. The water softener is going throught salt like crazy. You fill the salt and make sure that the light is off before you start the cylce. Within the first 20-45 mins the salt light comes on again and the dishes will not wash properly. You have come to the conclusion that the salt is being distributed to quicky but cannot figure out why the light keeps coming on. The switch inside the cap for the salt is set a the min.

I hope I understand you. This is how it's suposed to work. The salt in a water softener is only used for backwashig the filter. It should be set to backwash once or twice a week when nobody is useing the water, useually 2am or 3am. The only time you can get salt at the fixture is if you're backwashing when you use the water. If you're backwashing all the time either the controls aren't set right or the unit is defective, in which case it is unlikely you can fix it. In that case you might consider utilizing our Repair Directory to find a repairman. If it's still under warranty, it's time to make a phone call.

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Thank you,
Harvey your Master Plumber