We get our internet service through Wildblue satellite. A few months ago we installed a router so that two computers could get online. A month ago our upload usage went WAY above our contracted amount. Neither my husband or I upload other than emails. The Wildblue tech suggested that someone was tapping into our system through the router. (We've already had both computers seen by a computer tech and new protection software installed.) I guess we need to get a password and user name. We have no manual. How should we go about doing this? Please be as specific as possible.. You're working with a computer novice here. Thanks, Kenna PS We have a ZSR1124WE model
Computers & Internet - Zonet - ZSR1124WE Router
Answers & Comments
Ring your ISP internet service provider and ask them to provide you with the user name and password that you provided to get the internet
you might have to check your windows firewall settings this may vary on the operating system you are using
click start control panel system and security windows firewall you can block persons not on the list you provide also
scroll to the bottom toolbar (bottom of screen) right click you can select task manager applications also processes you will see whats running on your computer also select users you will see who is using your computer
hope this helps