Its because that model usually when u pull for the shower is not properly connected. You will have to remove handle and coverplate, then shine flashlight down to see what is happening when pulling rod on tub spout for shower. Usually its broken or bent and just needs new one installed. It cost me 2 buck for new shower rod. Directions u can get free from Moen with free lifetime parts.
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Its because that model usually when u pull for the shower is not properly connected. You will have to remove handle and coverplate, then shine flashlight down to see what is happening when pulling rod on tub spout for shower. Usually its broken or bent and just needs new one installed. It cost me 2 buck for new shower rod. Directions u can get free from Moen with free lifetime parts.