Plastic gear in the drive assembly sound stripped not allowing the maker to set the poppers at the right position to make ice Plastic gear in the drive assembly sound stripped not allowing the maker to set the poppers at the right position to make ice

Should be a metal arm going from front to back of make. Flip this arm up. Then use a hair dryer to remove any current cubes. Then remove the plastic cover of the front of the maker (generally faces u when u open the door). Inspect the gears, if u see they r stripped then u need a new maker. If not stripped then flip the metal arm back down and turn the gear by hand until u hear the tray fill with water. This should also reposition the poppers. Place the cover back on and wait to see if it all then functions Should be a metal arm going from front to back of make. Flip this arm up. Then use a hair dryer to remove any current cubes. Then remove the plastic cover of the front of the maker (generally faces u when u open the door). Inspect the gears, if u see they r stripped then u need a new maker. If not stripped then flip the metal arm back down and turn the gear by hand until u hear the tray fill with water. This should also reposition the poppers. Place the cover back on and wait to see if it all then functions