Hi Teresa, that is certainly not the smell the machine should produce :)
The smells, other then fresh air, might be 'trapped' in the filter. So washing the filter (top rack of the dishwasher works for the metal mesh filters) might do the trick.
Another trick you can try is to put the purifier on the floor, turn it on high mode (away mode) and put a box over it. Let it run for an hour or two and the smells should be gone.
Make sure you have fairly new plates, to make the machine more effective.
Answers & Comments
Hi Teresa,
that is certainly not the smell the machine should produce :)
The smells, other then fresh air, might be 'trapped' in the filter. So washing the filter (top rack of the dishwasher works for the metal mesh filters) might do the trick.
Another trick you can try is to put the purifier on the floor, turn it on high mode (away mode) and put a box over it. Let it run for an hour or two and the smells should be gone.
Make sure you have fairly new plates, to make the machine more effective.
Dutch