We,ve never been able to get it to work and my husband in his infinite wisdom never keeps instructions etc. How do I program it to work I hope this is the right product. the picture looks correct
Let me assume that you've already installed the Powerbolt 1000 (the one that matches the picture!), so let me link you to the Troubleshooting instructions, which illustrates how to open and reprogram the lock:
which tells you how to locate and change the jumper to set the lock up for a door which is "right-handed" or "left handed"-in other words, what side the door hinges are on as you face it from the exterior. If the jumper is set wrong, the lock will not function properly.
Lastly, here's a link to the Weiser cutomer Support contact page:
Answers & Comments
Let me assume that you've already installed the Powerbolt 1000 (the one that matches the picture!), so let me link you to the Troubleshooting instructions, which illustrates how to open and reprogram the lock:
http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx
Please install fresh batteries at this time.
Also please take a look at this link,
http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx
which tells you how to locate and change the jumper to set the lock up for a door which is "right-handed" or "left handed"-in other words, what side the door hinges are on as you face it from the exterior. If the jumper is set wrong, the lock will not function properly.
Lastly, here's a link to the Weiser cutomer Support contact page:
http://www.weiserlock.com/en/CustomerService/ProductSupport/SupportContact.aspx
Good luck!