The waste toner box is located on the right hand side of the printer. There is a door/cover that opens up on the right side. It is a milky white plastic container. Check to make sure it is there and installed properly and the door is fully closed. If all that is correct it my be full.
There should be a new waste toner container in the toner box (along with a toner). The toner and waste toner are normally replaced at the same time.
If you don't have a new waste toner container you can tray emptying the one that is in the printer BUT be very careful. The toner is a fine powder and can get all over if spilled. If you ever spill toner never use water or any otherliquid to try and clean it, that will just turn it to a liquid ink.Brush it off your cloths and vacuum it up.
If you do try and empty the container and the machine continues to tell you it needs to be replaced it can be because there is still toner on the inside of the toner container and the sensor is seeing it there.
Answers & Comments
The waste toner box is located on the right hand side of the printer. There is a door/cover that opens up on the right side. It is a milky white plastic container. Check to make sure it is there and installed properly and the door is fully closed. If all that is correct it my be full.
There should be a new waste toner container in the toner box (along with a toner). The toner and waste toner are normally replaced at the same time.
If you don't have a new waste toner container you can tray emptying the one that is in the printer BUT be very careful. The toner is a fine powder and can get all over if spilled. If you ever spill toner never use water or any other liquid to try and clean it, that will just turn it to a liquid ink.Brush it off your cloths and vacuum it up.
If you do try and empty the container and the machine continues to tell you it needs to be replaced it can be because there is still toner on the inside of the toner container and the sensor is seeing it there.
I hope this is helpful,
Shawn