I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

No it is not normal. Computers should restart without any problem even though the hub is connected.

Cause of this:

1) The hub could be an old product running on USB 1.1 specification
2) The USB Legacy Support on your computer is not enabled.
3) USB driver of your computer is not updated.

Solution:

1) Enable the USB Legacy Support on your computer
2) Update the USB driver of your computer

Suggestion:

Contact the computer manufacturer to assist you in enabling the USB Legacy Support and to get the most up to date USB driver for your computer (if there is).

Hope this helps you and have a great day!