I am sure tha that you have verified that the FireLite has power and the USB connectors are secure both at the Firelite end and the computer end.

If all that is in good order, then you can follow these instructions.

When you plug in your drive you need to do the following to see if the drive is connecting to the computer.
Right Click on "My Computer"
You will get a menu, chose "Manage"
You will then get a Computer Management window.
On the left side of the window will be a menu.
Under the Storage section, chose "Disk Management"
This will open in the right side of the window and will show you your main hard disk, CD-Rom disks and any other disks connected to your computer.

If you see your Firelite hard drive, then it is connected. The drive may need to be formatted. This window should tell you if that is the case. If you see the firelight and it shows that the disk is unformatted, you can right click over the large section on the lower left window which is located to the right of the smaller area that describes the disk. You will get another menu that will allow you to formate the disk. You can also assign or change the drive letter assigned to the Firelight using that same right click menu.

I hope that you have found these directions helpful. Please contact me if you need clarification on any of the instructions I have written here. If the Firelite is not visible on this Manage Computer Window, then you may have a defect with your Firelite Drive.
Please let me know if I can assist you further.


Thank You,
Brian