Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:
http://get.adobe.com/reader/
Pay particular attention to page 6 of the instruction, concerning the directional jumper. I suspect that you have it in the wrong position.
If all else fails, there is contact information at the bottom of the instructions for Weiser Lock.
Good luck-and please provide feedback if this helps!
Answers & Comments
Here is the installation instructions for your lock:
http://www.weiserlock.com/PDFs/instructions/Electronics/Powerbolt.pdf
Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:
http://get.adobe.com/reader/
Pay particular attention to page 6 of the instruction, concerning the directional jumper. I suspect that you have it in the wrong position.
If all else fails, there is contact information at the bottom of the instructions for Weiser Lock.
Good luck-and please provide feedback if this helps!