Try charging overnight. Then do a 'reset' by holding the 'on' slide up for at least 20 seconds. If that doesn't work, connect it to a computer with the USB cable and see if the computer 'sees' it as a drive. If none of that works then contact Sansa. Pray it is in warrenty (1 year). Sansa will replace defective players in warrenty but has NO repair option if out of warrenty. I've had two players just quit working (no power at all). One started working again for a while. I was able to replace one (in warrenty) the other is out of warrenty. Seems Sansa Clips have either a battery defect or more likely a connection to the battery/power circuit that breaks. No user fix I've found. Good luck.
Answers & Comments
Try charging overnight. Then do a 'reset' by holding the 'on' slide up for at least 20 seconds. If that doesn't work, connect it to a computer with the USB cable and see if the computer 'sees' it as a drive. If none of that works then contact Sansa. Pray it is in warrenty (1 year). Sansa will replace defective players in warrenty but has NO repair option if out of warrenty. I've had two players just quit working (no power at all). One started working again for a while. I was able to replace one (in warrenty) the other is out of warrenty. Seems Sansa Clips have either a battery defect or more likely a connection to the battery/power circuit that breaks. No user fix I've found. Good luck.