When we use the DVR to record, during playback it skips, freezes and pauses continually. It has already been replace once and the new one does the same thing
Televison & Video - DISH Network - ViP622 DVR DTV Receiver / 180-Hours Video Recorder
Hello my name is Mike Houston with the DISH Network customer service department. I want to apologize for the issue you have been experiencing and offer my support to help. It seems like there is a possible grounding issue with your satellite which could cause the hard rive to become corrupted and have the issues you have explained. It is very uncommon for multiple receivers to have the same problem without something else causing it.
Answers & Comments
Hello my name is Mike Houston with the DISH Network customer service department. I want to apologize for the issue you have been experiencing and offer my support to help. It seems like there is a possible grounding issue with your satellite which could cause the hard rive to become corrupted and have the issues you have explained. It is very uncommon for multiple receivers to have the same problem without something else causing it.