You may be prematurely concluding what the problem is if thinking everything is erased is based on the fact you get only a white screen. First contact the manufacturer's tech support or the seller of the tablet to help with diagnosis and resolution.
I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881
Answers & Comments
You may be prematurely concluding what the problem is if thinking everything is erased is based on the fact you get only a white screen. First contact the manufacturer's tech support or the seller of the tablet to help with diagnosis and resolution.
I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881