Contact bugaboo directly. The safety strap is an imporant feature of the stroller, and it should be replaced. Because it is directly connected to the chassis it is almost impossible to replace the strap apart from replacing the entire chassis.
Go to bugaboo.com and go the the contact section. Relay your situation with the strap, giving them your serial number and such and see how they respond. They may need to replace the entire chassis, but it is covered under the warranty.
If you have any further questions, or need a buffer between you and bugaboo, pelase do not hesitate to contact us. We are more than willing to help.
Did you manage to get a new strap? I was told that couldn't supply get one due to the fact they are placed when it's in production and they couldn't certify I would safely attach it. So rather than have a safety strap, I have no extra safety on my handlebar, doesn't seem very conscientious to me.Did you manage to get a new strap? I was told that couldn't supply get one due to the fact they are placed when it's in production and they couldn't certify I would safely attach it. So rather than have a safety strap, I have no extra safety on my handlebar, doesn't seem very conscientious to me.
Answers & Comments
Contact bugaboo directly. The safety strap is an imporant feature of the stroller, and it should be replaced. Because it is directly connected to the chassis it is almost impossible to replace the strap apart from replacing the entire chassis.
Go to bugaboo.com and go the the contact section. Relay your situation with the strap, giving them your serial number and such and see how they respond. They may need to replace the entire chassis, but it is covered under the warranty.
If you have any further questions, or need a buffer between you and bugaboo, pelase do not hesitate to contact us. We are more than willing to help.
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StrollerInfo
ww.StrollerInfo.com
Did you manage to get a new strap? I was told that couldn't supply get one due to the fact they are placed when it's in production and they couldn't certify I would safely attach it. So rather than have a safety strap, I have no extra safety on my handlebar, doesn't seem very conscientious to me.