I do but I am in Florida. Call Kitchenaid at 1 (800) 541-6390 and ask them where the nearest service center is. If you are close you can drop it off. If not you have to pay to ship it. Kitchenaid will discuss the problem you are having and give you a quote over the phone. Your payment must accompany the mixer either by check or money order in the box with the mixer or by pre-pay with credit card by phone. They will notify by email when it arrives and when it ships back to you. If there are more problems with the mixer when they get it open they will again email you and discuss the problem. They will also ask for more cash if it is required. if you choose not to fix it they will ship back without repair and any remaining funds will be refunded. They will charge a bench fee and for return shipping. Have you looked into fixing the mixer yourself. Let us know what your problem is. You would be surprised at how easy some fixes are. hope this helps
Answers & Comments
I do but I am in Florida. Call Kitchenaid at 1 (800) 541-6390 and ask them where the nearest service center is. If you are close you can drop it off. If not you have to pay to ship it. Kitchenaid will discuss the problem you are having and give you a quote over the phone. Your payment must accompany the mixer either by check or money order in the box with the mixer or by pre-pay with credit card by phone. They will notify by email when it arrives and when it ships back to you. If there are more problems with the mixer when they get it open they will again email you and discuss the problem. They will also ask for more cash if it is required. if you choose not to fix it they will ship back without repair and any remaining funds will be refunded. They will charge a bench fee and for return shipping. Have you looked into fixing the mixer yourself. Let us know what your problem is. You would be surprised at how easy some fixes are. hope this helps