Hi rose its a normal issue following the 1st step will resolve it if not follow other steps .
Recommended browser is google chrome and it should be updated.
1st Clear your cache. You do not need to clear your cookies or history. 2nd Verify that JavaScript is enabled 3rd close your other internet applications, especially any file-sharing applications or concurrent streaming video. 4th Disable pop-up or ad blocking software. These software types actively monitor JavaScript and have been found to have a negative performance impact on our games, which rely upon JavaScript.
TIP: Rather than fully disabling the software, you can create an exception for the social networking platform on which you play games
Answers & Comments
Hi rose
its a normal issue
following the 1st step will resolve it if not follow other steps .
Recommended browser is google chrome and it should be updated.
1st Clear your cache. You do not need to clear your cookies or history.
2nd Verify that JavaScript is enabled
3rd close your other internet applications, especially any file-sharing applications or concurrent streaming video.
4th Disable pop-up or ad blocking software. These software types actively monitor JavaScript and have been found to have a negative performance impact on our games, which rely upon JavaScript.
TIP: Rather than fully disabling the software, you can create an exception for the social networking platform on which you play games