CE is the error message it means COMMUNICATION ERROR the machine is saying it cant communicate: meaning how is it connected to a phone line? you said you took off the splitter. make sure the phone line is not faulty and is not too long of a cord and is not sharing with any device. the line you use to have on the splitter is it connected to a fax line > does it need a prefix (pabx code) to get an outside line : like a 9 to dial out? try connecting the phone line from the machine directly to the phone jack and try to process a sale. good luck !
Answers & Comments
CE is the error message it means COMMUNICATION ERROR
the machine is saying it cant communicate: meaning how is it connected to a phone line? you said you took off the splitter.
make sure the phone line is not faulty and is not too long of a cord and is not sharing with any device. the line you use to have on the splitter is it connected to a fax line > does it need a prefix (pabx code) to get an outside line : like a 9 to dial out?
try connecting the phone line from the machine directly to the phone jack and try to process a sale. good luck !