Hi there,

have you check your network connection,try to go control panel, check if you a network connection,check the driver of your ethernet on device maneger,if no driver install your lan installer,if your network is working properly,on network connection left click
local area connection properties.click tcp/ip,click properties and
type on the box your ip address manually example 192.168.0.1 and click that no. on the box to get your subnet mask,then close all until you get ip address manually,checking ip address on your network check on status,if you got manual ip address,then back again to network connection this time obtain your ip address on tcp/ip properties click obtain an ip automatically from modem,
besure to connect your modem on lan port.regards