Good day,

Please try uninstalling the software and drivers from PC/ Laptop, then insert cd to install the software.
When autorun opens up, do the following:

1) Exit the setup
2) open up the cd in my computer
3) on setup.exe right click and select properties.
4) look for the compatibility tab. then click on it.
5) set it so it run as windows 7 and click on "run as administrator"
6) click ok on everything. and run setup.exe

If that doesn't work. please e-mail me at [email protected]

Thanks