Unplug turn off your printer. unplug its power cable lift the printer up put it in an upside down position shake the printer from left to right for 2 mins.
This troubleshooting will help you find out if there's any foreign object stuck inside the printer.
after that put the printer back to its position, turn it on then try a test print.
If you can also locate the rollers at the back of the printer, try to clean it as well.
Answers & Comments
Try this:
Unplug turn off your printer.
unplug its power cable
lift the printer up
put it in an upside down position
shake the printer from left to right for 2 mins.
This troubleshooting will help you find out if there's any foreign object stuck inside the printer.
after that put the printer back to its position, turn it on then try a test print.
If you can also locate the rollers at the back of the printer, try to clean it as well.