Try adding a few comma's to the end of the fax number in your dialing string. For example, 1-707-555-1212,, (one comma=2 second pause) If you need a delay of 10 seconds, just add 5 comma's after the number.

Your fax modem should send the CNG tones so the other fax machine detects it. If your fax modem does not send the CNG tones, then you will need to do the following:

Set up a fax to be sent as normal, but do not select a recipient or do not enter a fax number.
Click Send. You will receive a notification stating: "You have not specified a fax recipient. Send the fax using the current connection?"
Pick up a handset on the same line as the modem and dial the phone.
When you are ready to start sending the fax, press Yes to the notification.
Wait for the modem to pick up the line, then hang up the handset.
WinFax will send the event.

If you have the fax # correct, than it is the responsibility of the fax recipient to correct the situation. You cannot make a parametrical changes to someone elses fax machine. Thank you, Dana