ZEN VISION M
My problem is that my zen is locked it turns on but it just show the zen logo and does not go any further. I tried the reset it but it only turns it off.
is there maybe a combinatin of buttons i can hit and it will give the menu to clear or reboot
is there maybe a combinatin of buttons i can hit and it will give the menu to clear or reboot
Audio Players & Recorders - Creative Labs - ZEN Vision:M Digital Media Player
Answers & Comments
Hello,
This sounds like it might be a hard drive problem. To put it into Recovery Mode, do this: put a paperclip in the Reset hole while holding the power button in the On position. Then release the paperclip and continue to hold the power button until it goes to the Recovery Mode screen. You should at this point try Format and Scan Disk/Cleanup, then Reboot. If it still gets stuck at the same spot, then its going to be a hardware failure.
Click here to view my step-by-step troubleshooting guide.
Click here to send in your device for free diagnostic testing.