You have to crack that thing open to access the battery. no access point, not meant to have it's batteries replaced. yes same as ipods.

U have go with a professionl repairer

Its an internal battery.
use the solder took to replace it but u need a proper one that fits with the place and got same volts like the damaged one.

most of those problems occur with a faulty outlet!!

plz rate this post^^

I belive changing the battery of this is just the same changing the battery of Zen Vision M so check this link for the step by step video that will help you in replacing it http://www.videojug.com/film/how-to-replace-the-battery-on-the-creative-zen-vision-m

Hope that helps..........

Watch this http://www.youtube.com/watch?v=22T_gkkZjmM

You will need to remove the battery to fix this.

Check the battery.normally the weak or faulty battery give this types of problems.