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ttepact
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ttepact
February 2021 | 1 Replies
Purchased new X1 (stainless steel) approx six months ago. Prior to that i owned two of the same machines and found them to be great; just wore them out over time.. However, this new one is manufactured different and is causing me a major problem. The steam nozzle on the new machine, where is inserts and attaches to the main unit, is leaking when steam function occurs, spitting out hot steam beneath the unit onto my hands when frothing. Apparently there is now an area at the top of the nozzle that screws-unscrews and is allowing steam to escape. Your earlier-older models had a seamless nozzle. Im ready to return. Any solutions or suggestions. Have you had similar complaints or problems with this machine since it was re-engineered. I spent about $700 on unit and am disappointed and aggravated. Please help. Tom Timmeman
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