Sound isn't working, and there is no audio device to select from either. It is my friends computer (the email given is also hers). It's an HP computer, her son tried to get the sound to work and deleted the HP audio driver. The reason was because the audio was not coming through the Altec Lansing speakers, it was coming through the actual computer. I assume he thought if he got rid of that one, the other (Altec Lansing) would pick up the audio. The problem is there is no selection for the audio driver. I went into the device list and found realtek audio driver, but enabling that does nothing. I downloaded the Altec Lansing driver software called DriverBoost. It updated and ran a scan, unfortunately nothing happened, it couldn't find a device to update. My next thought was to update the HP drivers, so I also downloaded there software. Infact, it was almost identical to the DriverBoost software. The main difference was the name - Driver Detective. No difference to help fixing the problem. Please help
Audio Players & Recorders - Altec Lansing - ACS 22 Computer Speakers
Answers & Comments
Hi. It sounds like what your son did caused the audio service to stop.
Here's how to fix that, if it is in fact that.
First, click on the start button
Next, click on run, and type services.msc
this will open the services box
Go almost completely to the end of the list, and you will see windows audio
click on it one time, and if the audio service is actually running, then it will give you the options of stop, and restart service
If it doesn't say that it is running, then the only chioce it will give you is start .
click start, or restart, whichever one is offered.
next, double click on windows audio and a property box will pop up.
On the drop down menu in the middle, it will give three choices, automatic, manual, and disable
set it to auto
Next click on the recovery tab, and set all three drop downs to restart service
then click apply.
then close property box, and then close services box
reboot computer, and if that was the problem, you should now have sound!!