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ddesigns108
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ddesigns108
February 2021 | 1 Replies
We have a Partner Mail VS Rel.5 connected to our Partner ACS v.3. Everything was working fine until yesterday. We have 4 incoming lines which are all connected to the Auto Attendant (AA). I have assigned all 4 lines to Hunt Group 7 (#206) and ext. 29 is assigned to hunt group 7 as well. My problem is that when I call the main #, 3 lines light up, AA does not pick up, and I hear 'Your call is being transferred to the receptionist'. Before, the first available line would ring once, and the AA would pick up and the menu definition would play. My menu definitions and menu recordings are all still intact, but I never hear them. PLEASE HELP!
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